2021 Jeep Grand Cherokee Problems, Recalls & Reliability
664 owner complaints sit in the federal file for the 2021 Jeep Grand Cherokee, alongside 12 recall campaigns and 0 defect investigations. It scores 18/100 on the trouble index — one of this model's quieter years. Electrical leads the reports, typically around 17,000 miles.
One of the quieter years. Relative to its siblings, the 2021 Jeep Grand Cherokee has drawn well-below-average complaint volume with at least four years on the road.
Better year
Where 2021 sits among all Grand Cherokee years
What owners report
“Manufacturer has not timely provided repair for tail light recall NHTSA incident number 22V-544 (Jeep Recall Z50).”— owner report to NHTSA, 2021 Grand Cherokee
“When weather is 50F power steering light turn on, no power steering is available.”— owner report to NHTSA, 2021 Grand Cherokee
“Power steering and lane keep assist have failed 3 times already for a new vehicle with less than 5k miles on it. Driven to/from work only.”— owner report to NHTSA, 2021 Grand Cherokee
“Check engine light comes on vehicle shuts down has occurred 2xs now with in 25, ooo miles!”— owner report to NHTSA, 2021 Grand Cherokee
“Back up camera fading out and dangerous to try and back up with camera messed up.”— owner report to NHTSA, 2021 Grand Cherokee
“Started my 2021 Grand Cherokee Jeep started to drive light on dash transmission service and my vehicle would not go over 35 had to get off highway and get towed .10pm on 12/18/2024”— owner report to NHTSA, 2021 Grand Cherokee
Mileage when trouble shows up
Among the 74 reports that include an odometer reading, problems most often appear around 22,500 miles. Half of those reports fall between 11,000 and 38,000 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (12)
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles.…
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC…
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle…
Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.…
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from…
Fix: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at…
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service…
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC…
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of…
Fix: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer…
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in…
Fix: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's…
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the…
Fix: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service…
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with…
Fix: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's…
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without…
Fix: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for…
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch…
Fix: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's…
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Fix: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US…
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2021 Jeep Grand Cherokee reliable?
The 2021 Jeep Grand Cherokee drew 664 complaints in federal safety records — one of this model's quieter years. Its trouble index is 18/100, scored against the model's worst year (2014).
What are the most common 2021 Jeep Grand Cherokee problems?
The top reported problems for the 2021 Jeep Grand Cherokee are electrical (155 complaints), steering (102), and driver assistance (70).
At what mileage do 2021 Jeep Grand Cherokee problems show up?
Owners most often report 2021 Jeep Grand Cherokee problems around 22,500 miles. Half of all reports that include an odometer reading fall between 11,000 and 38,000 miles.
Does the 2021 Jeep Grand Cherokee have recalls?
12 recall campaigns apply to the 2021 Jeep Grand Cherokee. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.