2017 Jeep Grand Cherokee Problems, Recalls & Reliability
564 owner complaints sit in the federal file for the 2017 Jeep Grand Cherokee, alongside 6 recall campaigns and 3 defect investigations. It scores 16/100 on the trouble index — one of this model's quieter years. Engine leads the reports, typically around 38,000 miles.
One of the quieter years. Relative to its siblings, the 2017 Jeep Grand Cherokee has drawn well-below-average complaint volume with at least four years on the road.
Better year
Where 2017 sits among all Grand Cherokee years
What owners report
“The power to the engine comes to slow motion with no power to accelerate . It is like the transmission has no power, but no noise. This occurred when turning or stopping. At a street light.”— owner report to NHTSA, 2017 Grand Cherokee
“While driving, my car stopped and on the dashboard was a message that said shift to p. This happened 2x in a week.”— owner report to NHTSA, 2017 Grand Cherokee
“Service shifter comes on now and my friends car did this while driving locked up her wheels lost control and was lucky not to get into a deadly wreck 2017 jeep06 grand cherokee”— owner report to NHTSA, 2017 Grand Cherokee
“The transmission stopped working while driving. The car stalled in the middle of a busy intersection. The jeep has 57,067 miles and now it does not drive.”— owner report to NHTSA, 2017 Grand Cherokee
“Since the day i purchased the car, the car does not easily accept fuel. It cuts me off. It can take 30 minutes to fill the tank, an ounce at a time.”— owner report to NHTSA, 2017 Grand Cherokee
“Vehicle was stationary, transmission was placed in park and power was completely off when it began rolling downhill while unattended. Emergency brake was not set. Vehicle was parked on a slight incline.”— owner report to NHTSA, 2017 Grand Cherokee
Mileage when trouble shows up
Among the 261 reports that include an odometer reading, problems most often appear around 34,925 miles. Half of those reports fall between 17,000 and 61,000 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (6)
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the…
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3,…
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting…
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed…
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture…
Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available.…
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500,…
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners…
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may…
Fix: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Fix: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer…
Federal defect investigations
Led to recall campaign 24V957.
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2017 Jeep Grand Cherokee reliable?
The 2017 Jeep Grand Cherokee drew 564 complaints in federal safety records — one of this model's quieter years. Its trouble index is 16/100, scored against the model's worst year (2014).
What are the most common 2017 Jeep Grand Cherokee problems?
The top reported problems for the 2017 Jeep Grand Cherokee are engine (107 complaints), electrical (103), and other (88).
At what mileage do 2017 Jeep Grand Cherokee problems show up?
Owners most often report 2017 Jeep Grand Cherokee problems around 34,925 miles. Half of all reports that include an odometer reading fall between 17,000 and 61,000 miles.
Does the 2017 Jeep Grand Cherokee have recalls?
6 recall campaigns apply to the 2017 Jeep Grand Cherokee. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.