2011 Jeep Grand Cherokee Problems, Recalls & Reliability
2,425 owner complaints sit in the federal file for the 2011 Jeep Grand Cherokee, alongside 6 recall campaigns and 6 defect investigations. It scores 68/100 on the trouble index — one of the years to avoid for this model. Electrical leads the reports, typically around 62,250 miles.
Avoid this year if you can. The 2011 Jeep Grand Cherokee sits at the top of this model's complaint rankings. Quieter picks in the same family: 2009–2010, 2016–2017, 2019–2022.
Avoid
Where 2011 sits among all Grand Cherokee years
What owners report
“Jeep gc2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36…”— owner report to NHTSA, 2011 Grand Cherokee
“While decelerating in a right turn the engine quit. It started right up afterwards.”— owner report to NHTSA, 2011 Grand Cherokee
“While trying to make a turn the power steering and brakes did not work. The vehicle did not stall. After stopping I shut the vehicle off and restarted it and it was working, This happened 3 times in about 2 weeks. I have the vehicle in to the dealer trying to find the problem.”— owner report to NHTSA, 2011 Grand Cherokee
“Driving for 2 mins . Came up on a red light stopped after turning green my jeep stalled”— owner report to NHTSA, 2011 Grand Cherokee
“The leather dash is bubbling causing the dash grill to pop up and break tabs. It is causing a reflection in the window causing unsafe driving.”— owner report to NHTSA, 2011 Grand Cherokee
“The transmission/ac coolant condenser is leaking. Big problem for your transmission and ac unit.”— owner report to NHTSA, 2011 Grand Cherokee
Mileage when trouble shows up
Among the 1,704 reports that include an odometer reading, problems most often appear around 65,000 miles. Half of those reports fall between 44,680 and 98,500 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (6)
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated…
Fix: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that…
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking…
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact…
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit,…
Fix: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016.…
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay…
Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer…
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may…
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer…
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may…
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the…
Federal defect investigations
Led to recall campaign 15V879000.
Led to recall campaign 14V391000.
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2011 Jeep Grand Cherokee reliable?
The 2011 Jeep Grand Cherokee drew 2,425 complaints in federal safety records — one of the years to avoid for this model. Its trouble index is 68/100, scored against the model's worst year (2014).
What are the most common 2011 Jeep Grand Cherokee problems?
The top reported problems for the 2011 Jeep Grand Cherokee are electrical (840 complaints), engine (358), and brakes & stability (351).
At what mileage do 2011 Jeep Grand Cherokee problems show up?
Owners most often report 2011 Jeep Grand Cherokee problems around 65,000 miles. Half of all reports that include an odometer reading fall between 44,680 and 98,500 miles.
Does the 2011 Jeep Grand Cherokee have recalls?
6 recall campaigns apply to the 2011 Jeep Grand Cherokee. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.