2019 Jeep Grand Cherokee Problems, Recalls & Reliability
535 owner complaints sit in the federal file for the 2019 Jeep Grand Cherokee, alongside 7 recall campaigns and 3 defect investigations. It scores 14/100 on the trouble index — one of this model's quieter years. Brakes & stability leads the reports, typically around 53,000 miles.
One of the quieter years. Relative to its siblings, the 2019 Jeep Grand Cherokee has drawn well-below-average complaint volume with at least four years on the road.
Better year
Where 2019 sits among all Grand Cherokee years
What owners report
“The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…”— owner report to NHTSA, 2019 Grand Cherokee
“Uconnect Screen delaminated causing the screen and radio to go bad. I have no phone connectivity, no radio, no use of navigation or climate control.”— owner report to NHTSA, 2019 Grand Cherokee
“The touchscreen in the car which has controls for the radio, navigation, phone and other features in delaminating and causing the screen to change buttons, features while driving. The screen gets stuck or shuts off while driving causing a safety issue while driving.”— owner report to NHTSA, 2019 Grand Cherokee
“The vehicle will shut down while in gear and driving at lower speeds. Happens at least 2-3 times per day for last 3 weeks”— owner report to NHTSA, 2019 Grand Cherokee
“Rattling noise when accelerating after a gear change. Dealership replaced transmission and it’s still there. Found a video online of the exact same issue and it turned out to be the PTU (power transfer unit) that needs to be replaced.”— owner report to NHTSA, 2019 Grand Cherokee
“Dash lights for ESC, FCW and traction control are on and a message states that these are not functioning. No crash has occurred.”— owner report to NHTSA, 2019 Grand Cherokee
Mileage when trouble shows up
Among the 180 reports that include an odometer reading, problems most often appear around 36,061 miles. Half of those reports fall between 11,400 and 70,000 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (7)
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control…
Fix: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact…
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the…
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3,…
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting…
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed…
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the…
Fix: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software…
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture…
Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available.…
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger…
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update…
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion…
Fix: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403.…
Federal defect investigations
Led to recall campaign 24V957.
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2019 Jeep Grand Cherokee reliable?
The 2019 Jeep Grand Cherokee drew 535 complaints in federal safety records — one of this model's quieter years. Its trouble index is 14/100, scored against the model's worst year (2014).
What are the most common 2019 Jeep Grand Cherokee problems?
The top reported problems for the 2019 Jeep Grand Cherokee are brakes & stability (117 complaints), electrical (93), and other (79).
At what mileage do 2019 Jeep Grand Cherokee problems show up?
Owners most often report 2019 Jeep Grand Cherokee problems around 36,061 miles. Half of all reports that include an odometer reading fall between 11,400 and 70,000 miles.
Does the 2019 Jeep Grand Cherokee have recalls?
7 recall campaigns apply to the 2019 Jeep Grand Cherokee. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.