2021 Chrysler Pacifica Problems, Recalls & Reliability
670 owner complaints sit in the federal file for the 2021 Chrysler Pacifica, alongside 7 recall campaigns and 2 defect investigations. It scores 28/100 on the trouble index — a middle-of-the-pack year for this model. Electrical leads the reports.
Typical
Where 2021 sits among all Pacifica years
What owners report
“I was driving down the road and the car just turned off. It will not start anymore.”— owner report to NHTSA, 2021 Pacifica
“Driving on the interstate at 70-75 mph and lost all forward drive. Car said service charging system and would not recover. Got towed to dealer and troubleshot and replaced the transmission”— owner report to NHTSA, 2021 Pacifica
“Driving as usual and without warning, no check engine light, the van stalled. It lost all power in the middle of the road and would not start back up. Pushed out of the road & waited on a tow truck. 2021 with 14,000 miles. Dealership pulled the code poa43.”— owner report to NHTSA, 2021 Pacifica
“Service Charging Error flashed on instrument panel Power cut and car had no power Unable to restart for 5-10 minutes Power comes back on with check engine light Power cut on the freeway. SUPER dangerous.”— owner report to NHTSA, 2021 Pacifica
“My vehicle has no back up camera or blind spot warning. Took to dealer for recall and they said they were only responsible for a software update and not solving the recall problem. My vehicle still does not have either of these functions. I was told I would have to pay for the repairs for this…”— owner report to NHTSA, 2021 Pacifica
“Car warning flashed while driving on on highway ‘stop safely’ and car powered down and went to limp mode.”— owner report to NHTSA, 2021 Pacifica
Mileage when trouble shows up
Among the 32 reports that include an odometer reading, problems most often appear around 28,000 miles. Half of those reports fall between 8,852 and 75,000 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (7)
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module…
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with…
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service…
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being…
Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the…
Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at…
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles.…
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC…
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US…
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply…
Fix: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer…
Federal defect investigations
Still open as of the last data refresh. An investigation is not a recall; it may close with no action. All open investigations →
Component: ELECTRICAL SYSTEM:WIRING
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17,…
Led to recall campaign 23V010.
Technical service bulletins
674 manufacturer communications — service bulletins, the biggest share on electrical and engine — are on file for the 2021 Chrysler Pacifica. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
See the 2021 Pacifica TSB list →
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2021 Chrysler Pacifica reliable?
The 2021 Chrysler Pacifica drew 670 complaints in federal safety records — a middle-of-the-pack year for this model. Its trouble index is 28/100, scored against the model's worst year (2017).
What are the most common 2021 Chrysler Pacifica problems?
The top reported problems for the 2021 Chrysler Pacifica are electrical (148 complaints), engine (139), and transmission & drivetrain (118).
At what mileage do 2021 Chrysler Pacifica problems show up?
Owners most often report 2021 Chrysler Pacifica problems around 28,000 miles. Half of all reports that include an odometer reading fall between 8,852 and 75,000 miles.
Does the 2021 Chrysler Pacifica have recalls?
7 recall campaigns apply to the 2021 Chrysler Pacifica. At least one carries a do-not-drive or park-outside warning — check your VIN before driving.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.