2019 Chrysler Pacifica Problems, Recalls & Reliability
468 owner complaints sit in the federal file for the 2019 Chrysler Pacifica, alongside 7 recall campaigns and 2 defect investigations. It scores 20/100 on the trouble index — one of this model's quieter years. Electrical leads the reports, typically around 20,790 miles.
One of the quieter years. Relative to its siblings, the 2019 Chrysler Pacifica has drawn well-below-average complaint volume with at least four years on the road.
Better year
Where 2019 sits among all Pacifica years
What owners report
“For the second time on three months (now four times in one year) the start/stop feature says it’s not working. Both batteries have been replaced. The vehicle will simply shut off while driving.”— owner report to NHTSA, 2019 Pacifica
“The head gasket leaks, full engine replacement is recommended. No accidents, only 79k miles on the engine.”— owner report to NHTSA, 2019 Pacifica
“This Pacifica shifted hard from 1st to 2nd gear about a month ago. We were driving 75 mph and then the vehicle lost all power on the interstate. Had to shut the car off and turn it back on before I continue on my way.”— owner report to NHTSA, 2019 Pacifica
“Brakes hiss and won't slow the car down well. Issue is with the brake booster. The car creep forward or sometimes not stop in time. The peddle pushes back against you when depressing it.”— owner report to NHTSA, 2019 Pacifica
“Have replace both batteries every year since purchased, the engine start stop acts up alot of the time when you pull up to a red light the engine will turn off and then turn on automatically (shuts the electrical system completely down then it will come back on) the batteries like over heat and…”— owner report to NHTSA, 2019 Pacifica
“The steering wheel gets sticky when making turns and sometimes seems to be stuck when turning the wheel from a turn.”— owner report to NHTSA, 2019 Pacifica
Mileage when trouble shows up
Among the 101 reports that include an odometer reading, problems most often appear around 21,000 miles. Half of those reports fall between 3,717 and 44,000 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (7)
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not…
Fix: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026.…
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with…
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service…
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US…
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger…
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update…
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on…
Fix: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403.…
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Fix: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall…
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler…
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at…
Federal defect investigations
Still open as of the last data refresh. An investigation is not a recall; it may close with no action. All open investigations →
Component: ELECTRICAL SYSTEM:WIRING
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17,…
Led to recall campaign 23V010.
Technical service bulletins
500 manufacturer communications — service bulletins, the biggest share on electrical and body & structure — are on file for the 2019 Chrysler Pacifica. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
See the 2019 Pacifica TSB list →
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2019 Chrysler Pacifica reliable?
The 2019 Chrysler Pacifica drew 468 complaints in federal safety records — one of this model's quieter years. Its trouble index is 20/100, scored against the model's worst year (2017).
What are the most common 2019 Chrysler Pacifica problems?
The top reported problems for the 2019 Chrysler Pacifica are electrical (93 complaints), engine (81), and transmission & drivetrain (68).
At what mileage do 2019 Chrysler Pacifica problems show up?
Owners most often report 2019 Chrysler Pacifica problems around 21,000 miles. Half of all reports that include an odometer reading fall between 3,717 and 44,000 miles.
Does the 2019 Chrysler Pacifica have recalls?
7 recall campaigns apply to the 2019 Chrysler Pacifica. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.