2004 Chrysler Pacifica Problems, Recalls & Reliability
1,332 owner complaints sit in the federal file for the 2004 Chrysler Pacifica, alongside 2 recall campaigns and 3 defect investigations. It scores 63/100 on the trouble index — one of the years to avoid for this model. Body & structure leads the reports, typically around 109,740 miles.
Avoid this year if you can. The 2004 Chrysler Pacifica sits at the top of this model's complaint rankings. Quieter picks in the same family: 2008, 2019–2020, 2022.
Avoid
Where 2004 sits among all Pacifica years
What owners report
“Engine cradle rusted out. Unsafe to drive. Mechanic quoted $4200.00 to fix. Possibility of engine and transmission falling out of car.”— owner report to NHTSA, 2004 Pacifica
“Took my pacifica in to get hose looked at and some new tires. Was called and told to come get my car and park it. Was told that engine cradle had rust and rot and that it was not safe to drive. I've had this car for almost 10 years and had never heard of this. I drive every day and need my car.”— owner report to NHTSA, 2004 Pacifica
“I was driving on the highway, and my lights all lit up, car stalled, and my dash board said no bus”— owner report to NHTSA, 2004 Pacifica
“Engine cradle rot, unsafe to drive due to possible engine dropping out of vehicle.”— owner report to NHTSA, 2004 Pacifica
“Frame is rusting under the engine and service bay at tire dealer said it was unsafe.”— owner report to NHTSA, 2004 Pacifica
“When fueling gas pump automatically shuts off not letting gasoline into fuel pump. When half a tank of gasoline is left in car it automatically goes down to empty on fuel gauge. Egr valve problem, rpm too high when idled, feel like car slows down on own when driving on highway. Engine light on with…”— owner report to NHTSA, 2004 Pacifica
Mileage when trouble shows up
Among the 1,077 reports that include an odometer reading, problems most often appear around 100,000 miles. Half of those reports fall between 62,000 and 129,700 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (2)
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.
Fix: DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Fix: DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Federal defect investigations
Technical service bulletins
107 manufacturer communications — service bulletins, the biggest share on transmission & drivetrain and electrical — are on file for the 2004 Chrysler Pacifica. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
See the 2004 Pacifica TSB list →
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2004 Chrysler Pacifica reliable?
The 2004 Chrysler Pacifica drew 1,332 complaints in federal safety records — one of the years to avoid for this model. Its trouble index is 63/100, scored against the model's worst year (2017).
What are the most common 2004 Chrysler Pacifica problems?
The top reported problems for the 2004 Chrysler Pacifica are body & structure (328 complaints), engine (260), and electrical (131).
At what mileage do 2004 Chrysler Pacifica problems show up?
Owners most often report 2004 Chrysler Pacifica problems around 100,000 miles. Half of all reports that include an odometer reading fall between 62,000 and 129,700 miles.
Does the 2004 Chrysler Pacifica have recalls?
2 recall campaigns apply to the 2004 Chrysler Pacifica. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.