2025 Kia Sorento Problems, Recalls & Reliability
115 owner complaints sit in the federal file for the 2025 Kia Sorento, alongside 3 recall campaigns and 0 defect investigations. It scores 6/100 on the trouble index — still early — complaints build over a vehicle's first decade on the road. Electrical leads the reports.
Too early to call
Where 2025 sits among all Sorento years
What owners report
Recalls (3)
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the…
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia…
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Fix: Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's…
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these…
Fix: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this…
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2025 Kia Sorento reliable?
The 2025 Kia Sorento drew 115 complaints in federal safety records — still early — complaints build over a vehicle's first decade on the road. Its trouble index is 6/100, scored against the model's worst year (2011).
What are the most common 2025 Kia Sorento problems?
The top reported problems for the 2025 Kia Sorento are electrical (20 complaints), transmission & drivetrain (19), and other (18).
Does the 2025 Kia Sorento have recalls?
3 recall campaigns apply to the 2025 Kia Sorento. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.