2020 Kia Sorento Problems, Recalls & Reliability
188 owner complaints sit in the federal file for the 2020 Kia Sorento, alongside 1 recall campaign and 1 defect investigation. It scores 12/100 on the trouble index — one of this model's quieter years. Engine leads the reports.
One of the quieter years. Relative to its siblings, the 2020 Kia Sorento has drawn well-below-average complaint volume with at least four years on the road.
Better year
Where 2020 sits among all Sorento years
What owners report
“Oil is leaking from my car. The dealership said I would need to replace the engine. The car is only 6 years old.”— owner report to NHTSA, 2020 Sorento
“The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…”— owner report to NHTSA, 2020 Sorento
Mileage when trouble shows up
Among the 30 reports that include an odometer reading, problems most often appear around 18,250 miles. Half of those reports fall between 7,000 and 71,188 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (1)
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an…
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness…
Federal defect investigations
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2020 Kia Sorento reliable?
The 2020 Kia Sorento drew 188 complaints in federal safety records — one of this model's quieter years. Its trouble index is 12/100, scored against the model's worst year (2011).
What are the most common 2020 Kia Sorento problems?
The top reported problems for the 2020 Kia Sorento are engine (66 complaints), other (34), and electrical (24).
At what mileage do 2020 Kia Sorento problems show up?
Owners most often report 2020 Kia Sorento problems around 18,250 miles. Half of all reports that include an odometer reading fall between 7,000 and 71,188 miles.
Does the 2020 Kia Sorento have recalls?
1 recall campaign applies to the 2020 Kia Sorento. At least one carries a do-not-drive or park-outside warning — check your VIN before driving.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.