2023 Kia Sorento Problems, Recalls & Reliability
196 owner complaints sit in the federal file for the 2023 Kia Sorento, alongside 3 recall campaigns and 0 defect investigations. It scores 9/100 on the trouble index — a middle-of-the-pack year for this model. Electrical leads the reports.
Typical
Where 2023 sits among all Sorento years
What owners report
“Vehicles instrument cluster goes black at times ( speedometer, tach and all exterior lights and turn signals are inoperative during this time) I took it to the dealership and they said they couldn’t duplicate the problem”— owner report to NHTSA, 2023 Sorento
“I was driving down the highway when the sunroof randomly exploded, there was no debris that hit the roof or damages to the roof prior.”— owner report to NHTSA, 2023 Sorento
“Engine- car turn off - lights were still on, car restarted - no icons on dashboard”— owner report to NHTSA, 2023 Sorento
“My blind spot and forward collision warnings kept going off with any vehicles in front me or in my blind spot. I was on the road by myself and they constantly would go off over and over and nothing covering the sensors.”— owner report to NHTSA, 2023 Sorento
Recalls (3)
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Fix: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542.…
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display.…
Fix: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at…
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Fix: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer…
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2023 Kia Sorento reliable?
The 2023 Kia Sorento drew 196 complaints in federal safety records — a middle-of-the-pack year for this model. Its trouble index is 9/100, scored against the model's worst year (2011).
What are the most common 2023 Kia Sorento problems?
The top reported problems for the 2023 Kia Sorento are electrical (38 complaints), other (34), and engine (29).
Does the 2023 Kia Sorento have recalls?
3 recall campaigns apply to the 2023 Kia Sorento. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.