2020 Chevrolet Impala Problems, Recalls & Reliability

26 owner complaints sit in the federal file for the 2020 Chevrolet Impala, alongside 0 recall campaigns and 0 defect investigations. It scores 2/100 on the trouble index — too lightly reported for a fair score.

26Complaints
2/100Trouble index
0Recalls

Few reports

Where 2020 sits among all Impala years

Darker = quieter yearsBrighter amber = more trouble

What owners report

Other 7 complaints (27%)
Electrical 4 complaints (15%)
Steering 3 complaints (12%)
Airbags 2 complaints (8%)
Fuel system 2 complaints (8%)
Transmission & drivetrain 2 complaints (8%)

Recalls

No recall campaigns on file for the 2020 Chevrolet Impala.

Technical service bulletins

551 manufacturer communications — service bulletins, the biggest share on engine and electrical — are on file for the 2020 Chevrolet Impala. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

See the 2020 Impala TSB list →

Complaint history for this model year

When owners filed their reports — a long tail means problems kept surfacing for years.

2021peak 9 in 20252026

Questions buyers ask

Is the 2020 Chevrolet Impala reliable?

The 2020 Chevrolet Impala drew 26 complaints in federal safety records — too lightly reported for a fair score. Its trouble index is 2/100, scored against the model's worst year (2004).

What are the most common 2020 Chevrolet Impala problems?

The top reported problems for the 2020 Chevrolet Impala are other (7 complaints), electrical (4), and steering (3).

Does the 2020 Chevrolet Impala have recalls?

No recall campaigns are on file for the 2020 Chevrolet Impala. Recalls can be issued at any time, so check the VIN before buying.

← 2019 Impala All Impala years
Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.