2014 Chevrolet Impala Problems, Recalls & Reliability
1,021 owner complaints sit in the federal file for the 2014 Chevrolet Impala, alongside 12 recall campaigns and 2 defect investigations. It scores 63/100 on the trouble index — a below-average year for this model. Electrical leads the reports, typically around 61,760 miles.
Below average
Where 2014 sits among all Impala years
What owners report
“Service side detection system came up on the display while driving on the freeway at 65MPH.”— owner report to NHTSA, 2014 Impala
“When I’m driving and slow down my key will turn itself off making the car itself shut off”— owner report to NHTSA, 2014 Impala
“Power steering issue.. Was a recall with this model vehicle back in 2014.. Car has electrical power steering and its affecting my steering on my car”— owner report to NHTSA, 2014 Impala
“I have a traction control light on, also the abs light is on, and i get a stabilitrack warning.”— owner report to NHTSA, 2014 Impala
“While driving the car electrical system will lose all power and reset. This happens often.”— owner report to NHTSA, 2014 Impala
“The blind spot detection isn't working on the passenger side. Usually it doesn't come on at all, and every once in a while it'll come on randomly and stay on and not shut off even when the car has been turned off.”— owner report to NHTSA, 2014 Impala
Mileage when trouble shows up
Among the 718 reports that include an odometer reading, problems most often appear around 65,000 miles. Half of those reports fall between 40,000 and 92,000 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (12)
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to…
Fix: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on…
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to…
Fix: GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet…
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads…
Fix: GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer…
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and…
Fix: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300…
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles,…
Fix: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at…
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the…
Fix: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at…
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with…
Fix: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time…
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have…
Fix: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020.…
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm…
Fix: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at…
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.…
Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014.…
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the…
Fix: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may…
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model…
Fix: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's…
Federal defect investigations
Led to recall campaign 14V541000.
Technical service bulletins
2,026 manufacturer communications — service bulletins, the biggest share on electrical and engine — are on file for the 2014 Chevrolet Impala. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
See the 2014 Impala TSB list →
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2014 Chevrolet Impala reliable?
The 2014 Chevrolet Impala drew 1,021 complaints in federal safety records — a below-average year for this model. Its trouble index is 63/100, scored against the model's worst year (2004).
What are the most common 2014 Chevrolet Impala problems?
The top reported problems for the 2014 Chevrolet Impala are electrical (266 complaints), other (199), and steering (140).
At what mileage do 2014 Chevrolet Impala problems show up?
Owners most often report 2014 Chevrolet Impala problems around 65,000 miles. Half of all reports that include an odometer reading fall between 40,000 and 92,000 miles.
Does the 2014 Chevrolet Impala have recalls?
12 recall campaigns apply to the 2014 Chevrolet Impala. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.