2014 Cadillac SRX Problems, Recalls & Reliability
454 owner complaints sit in the federal file for the 2014 Cadillac SRX, alongside 2 recall campaigns and 1 defect investigation. It scores 65/100 on the trouble index — a below-average year for this model. Electrical leads the reports, typically around 60,000 miles.
Below average
Where 2014 sits among all SRX years
What owners report
“The headlights are very dem almost in a accident have to use bright lights at night”— owner report to NHTSA, 2014 SRX
“Dim lights are to dim. Cant see with them. Cant drive at night because they are to dim.”— owner report to NHTSA, 2014 SRX
“The headlights on my cadillac srx are not bright enough at night to see the road clearly and i have been told by my husband when he was driving in front of me that my headlights were substantially dimmer on my car than the other vehicles on the road”— owner report to NHTSA, 2014 SRX
Mileage when trouble shows up
Among the 259 reports that include an odometer reading, problems most often appear around 59,000 miles. Half of those reports fall between 40,000 and 80,089 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (2)
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Fix: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the…
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the…
Fix: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of…
Federal defect investigations
Led to recall campaign 21V473000.
Technical service bulletins
1,679 manufacturer communications — service bulletins, the biggest share on electrical and engine — are on file for the 2014 Cadillac SRX. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2014 Cadillac SRX reliable?
The 2014 Cadillac SRX drew 454 complaints in federal safety records — a below-average year for this model. Its trouble index is 65/100, scored against the model's worst year (2010).
What are the most common 2014 Cadillac SRX problems?
The top reported problems for the 2014 Cadillac SRX are electrical (306 complaints), other (31), and visibility & wipers (27).
At what mileage do 2014 Cadillac SRX problems show up?
Owners most often report 2014 Cadillac SRX problems around 59,000 miles. Half of all reports that include an odometer reading fall between 40,000 and 80,089 miles.
Does the 2014 Cadillac SRX have recalls?
2 recall campaigns apply to the 2014 Cadillac SRX. At least one carries a do-not-drive or park-outside warning — check your VIN before driving.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.