2020 Volkswagen Jetta Problems, Recalls & Reliability
78 owner complaints sit in the federal file for the 2020 Volkswagen Jetta, alongside 6 recall campaigns and 1 defect investigation. It scores 6/100 on the trouble index — one of this model's quieter years. Electrical leads the reports.
One of the quieter years. Relative to its siblings, the 2020 Volkswagen Jetta has drawn well-below-average complaint volume with at least four years on the road.
Better year
Where 2020 sits among all Jetta years
What owners report
Recalls (6)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen,…
Fix: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13,…
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature…
Fix: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's…
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross…
Fix: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s…
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Fix: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298.…
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been…
Fix: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may…
Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
Fix: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at…
Federal defect investigations
Led to recall campaign 24V110.
Technical service bulletins
527 manufacturer communications — service bulletins, the biggest share on engine and electrical — are on file for the 2020 Volkswagen Jetta. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2020 Volkswagen Jetta reliable?
The 2020 Volkswagen Jetta drew 78 complaints in federal safety records — one of this model's quieter years. Its trouble index is 6/100, scored against the model's worst year (2002).
What are the most common 2020 Volkswagen Jetta problems?
The top reported problems for the 2020 Volkswagen Jetta are electrical (16 complaints), other (14), and engine (12).
Does the 2020 Volkswagen Jetta have recalls?
6 recall campaigns apply to the 2020 Volkswagen Jetta. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.