TSB SU10.1.0 — Ford Software update
SU10.1.0 is a software update on file with NHTSA for 3 Ford models, 2021–2024 model years, filed and re-filed as 3 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. "Quality Improvements include- -Customer will be able to enable and disable Intelligent power toggle button. -SYNC improvements to provide a more reliable user experience. -Customer will be able to manually de-inhibit the vehicle by typing the ""passcode available"" on the Fleet…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. SU10.1.0 is filed as a software update, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years SU10.1.0 names
| Vehicle | Model years |
|---|---|
| Ford F-250 | 2023, 2024 |
| Ford F-350 | 2023, 2024 |
| Ford Mustang Mach-E | 2021, 2022, 2023, 2024 |
Every document filed under SU10.1.0
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| OTA SU10.1.0 SuperDuty | September 20, 2024 | Software update |
| OTA SU10.1.0 21-22 MachE | September 19, 2024 | Software update |
| OTA SU10.1.0 23-24 MachE | September 19, 2024 | Software update |
Questions buyers ask
What is TSB SU10.1.0?
SU10.1.0 is a software update filed with NHTSA by Ford, covering 3 Ford models across the 2021–2024 model years. NHTSA's summary reads: "Quality Improvements include- -Customer will be able to enable and disable Intelligent power toggle button. -SYNC improvements to provide a more reliable user experience. -Customer will be able to manually de-inhibit the vehicle by typing the ""passcode available"" on the Fleet…
Which vehicles does SU10.1.0 cover?
NHTSA's file names Ford F-250 (2023–2024); Ford F-350 (2023–2024); Ford Mustang Mach-E (2021–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SU10.1.0 a recall, and is the repair free?
SU10.1.0 is filed as a software update, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of SU10.1.0?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SU10.1.0, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SU10.1.0. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.