2021 Ford Mustang Mach-E TSBs
323 manufacturer communications for the 2021 Ford Mustang Mach-E sit in NHTSA's public file. A TSB is factory repair guidance, not a recall — the repair is not automatically free. The 2021 Mustang Mach-E problem report covers complaints, recalls, and investigations.
What the bulletins cover
Warranty extensions, campaigns & software updates
Worth checking your VIN against — these can mean free or reimbursed work if your vehicle qualifies.
Quality improvements include: - Updates the motor short failure detection logic to prevent Diagnostic Trouble Codes
Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring -Enhanced charge data monitoring
Quality improvements include: - Telematics Control Unit update to enhance connected features
Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring -Enhanced charge data monitoring
"26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
Quality improvements include: - Addresses false warnings attributed to the Off-board Charging Module. These warnings occur due to external charging station failures rather than internal module issues.
25S49 Recall Remedy: -Infotainment software update to address frozen screens
"25S65 Recall remedy -Prevents a potential lock-out condition caused by the vehicle's battery being discharged"
Quality improvements include: -Ensures the lane change assist turn signal flashes until the change maneuver is complete
"Quality improvements include: - Brake pedal tuning parameters updated for an improved pedal feel -Calibration update to ensure One Pedal Drive functionality"
"Quality improvements include: -Addresses cases where the cluster was stuck on charging screen -Addresses Instrument Panel Cluster delays after doing a quick restart -Customers will be able to turn off the traction control using the toggle"
"Quality improvements include: -Module configuration settings update to ensure BlueCruise functionality"
"Quality improvements include: -Addresses key off load battery drain caused by modules staying awake after key off -Addresses a false "Update unsuccessful message" appearing when the update was successfully completed"
"""-Improved connectivity. -Reduces TCU based Key Off Load battery drain. - Map orientation improvement - removes false""""IP Configuration Failure"""" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services "" "
Quality improvements include: -Improve battery state of charge drainage issue due to Electronic Control Unit key off load events. -SYNC screen will display correct software update status. -Software update task will be automatically terminated after trigger expiration date
Quality improvements include: -Allows SYNC strategy for Charge Status message to match Cluster strategy. - Top off the Low Voltage battery prior to OTA update. - Enables Public Charging App function above 5 MPH. - Hides "Update Now" button on HMI when the vehicle battery health…
Quality Improvements include: - Addesses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset.
Quality improvements include: - Reduced ADAS loss of communication events - Adds camera retry strategy robustness action - 21 MY: Removes erroneous ""Reverse Brake Unavailable"" message.
Quality improvements include: - Update Cluster software to improve future OTA capability
Most recent service bulletins
The 20 most recent of 323 communications on file. The complete set is searchable on NHTSA's page for this vehicle.
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with…
Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every…
Some of the vehicles listed in the Model statement above may exhibit a distorted or muffled sound originating from the center speaker. This may be due to a deformed speaker cone.
Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated…
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
Some 2021-2024 Mustang Mach-E vehicles may exhibit only continuous memory diagnostic trouble code (DTC) U2016:47 stored in the power steering control module (PSCM) after a self test is performed with the Ford Diagnosis and Repair System (FDRS) scan tool. If the vehicle does not…
This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image…
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic…
Some 2021-2023 Mach-E and 2022-2024 F-150 vehicles may have customers or dealerships that wish to activate new BlueCruise features (example: Lane Change Assist). New BlueCruise features can only be activated/delivered via an over-the-air update (OTA). Inform customers that they…
Some 2021-2022 Mustang Mach-E vehicles may exhibit a "Parking Brake Failure, Service Immediately message displayed in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) C2007, C2008, C1034, U0293 and/or U0100 stored in the anti-lock brake system (ABS)…
Some 2020-2022-Corsair, 2021-2023 Nautilus, 2020-2024 Navigator/Aviator, and 2021-2024 Mustang Mach-E vehicles equipped with phone-as-a-key may exhibit various phone-as-a-key concerns with diagnostic trouble codes (DTC) U200D:15, U200E:15, U200F:15, B1589:31/49 through…
This article supersedes TSB 25-2156 to update the Service Procedure and Labor Time Allowance. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA)…
This article supersedes TSB 25-2058 to update: service procedure enhancements, and increase labor operation allowances. Some of the vehicles listed in the Model statement above may exhibit a 12-volt battery drain. This may be due to the software level of various modules such as…
Some 2021-2025 Mustang Mach-E vehicles may exhibit a condition where the front luggage compartment hood is hard to close. This may be due to an alignment issue with the hood. The most common adjustments to improve closing efforts involve the hood front up and down alignment and…
Some 2021-2024 Mustang Mach-E vehicles may exhibit a condition where the interior propulsion sound feature does not remain active and deactivates immediately. This may be due to the audio control module (ACM) configuration. To restore the functionality of this feature, download…
Some 2021-2023 Mustang Mach-E vehicles equipped with nickel, cobalt and manganese (NCM) standard/extended range battery with minor feature codes HTHAD/HTHAE and 2022-2025 e-Transit vehicles equipped NCM standard range battery with minor feature codes HUKAL/HUKAA may require a…
This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Inoperative BlueCruise and lane centering * DTC U2018:51 stored in the…
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by…
Certain Model Year Multiple Vehicles Ford Pass/Lincoln Way Connectivity Concerns
Some of the vehicles listed in the Model statement above may exhibit an inoperative Blue Cruise and Lane Keeping system with diagnostic trouble code (DTC) U3000:49 with a status byte of 8F stored in the camera module-rear (CMR). This may be due to the CMR software level. NOTE:…
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.