TSB SU-10.2.0 — Ford Software update
SU-10.2.0 is a software update on file with NHTSA for the Ford Mustang Mach-E, 2021–2024 model years, filed and re-filed as 5 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. "Quality improvements include: - Brake pedal tuning parameters updated for an improved pedal feel - Addresses a false charging status indicator fault (red light) after the charge gun is unlocked - Addresses potential false thermal protection Diagnostic Trouble Codes that may…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. SU-10.2.0 is filed as a software update, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years SU-10.2.0 names
| Vehicle | Model years |
|---|---|
| Ford Mustang Mach-E | 2021, 2022, 2023, 2024 |
Every document filed under SU-10.2.0
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| SU-10.2.0 MachE | June 6, 2025 | Software update |
| 25-OTA SU-10.2.0 MachE | May 13, 2025 | Software update |
| 25-OTA SU-10.2.0 MachE | May 13, 2025 | Software update |
| 25-OTA SU-10.2.0 MachE | April 18, 2025 | Software update |
| 25-OTA SU-10.2.0 MachE | April 18, 2025 | Software update |
What SU-10.2.0 covers
Brakes & stability — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SU-10.2.0?
SU-10.2.0 is a software update filed with NHTSA by Ford, covering the Ford Mustang Mach-E across the 2021–2024 model years. NHTSA's summary reads: "Quality improvements include: - Brake pedal tuning parameters updated for an improved pedal feel - Addresses a false charging status indicator fault (red light) after the charge gun is unlocked - Addresses potential false thermal protection Diagnostic Trouble Codes that may…
Which vehicles does SU-10.2.0 cover?
NHTSA's file names Ford Mustang Mach-E (2021–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SU-10.2.0 a recall, and is the repair free?
SU-10.2.0 is filed as a software update, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of SU-10.2.0?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SU-10.2.0, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SU-10.2.0. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.