TSB S1408000384 — Chrysler, Dodge, Jeep and Ram Service bulletin
S1408000384 is a service bulletin on file with NHTSA for 19 Chrysler, Dodge, Jeep and Ram models, 2014–2023 model years, filed and re-filed as 9 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years S1408000384 names
| Vehicle | Model years |
|---|---|
| Chrysler 200 | 2014, 2015, 2016, 2017, 2018 |
| Chrysler 300 | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| Chrysler Pacifica | 2016 |
| Chrysler Town & Country | 2014, 2015, 2016 |
| Dodge Caravan | 2014, 2015, 2016, 2017 |
| Dodge Challenger | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| Dodge Charger | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| Dodge Dart | 2014, 2015, 2016 |
| Dodge Durango | 2014, 2016, 2017 |
| Dodge Grand Caravan | 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| Dodge Journey | 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| Jeep Cherokee | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| Jeep Compass | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| Jeep Gladiator | 2021 |
| Jeep Grand Cherokee | 2014, 2016, 2017, 2018, 2019, 2020 |
| Jeep Patriot | 2014, 2015, 2016, 2017 |
| Jeep Renegade | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| Jeep Wrangler | 2014, 2015, 2016, 2017, 2018 |
| Ram 1500 | 2014, 2015, 2016, 2017, 2018 |
Every document filed under S1408000384
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| S1408000384 REV.J | March 4, 2026 | Service bulletin |
| S1408000384 REV.I | February 14, 2026 | Service bulletin |
| S1408000384 REV.H | January 25, 2025 | Service bulletin |
| S1408000384 REV.G | January 7, 2025 | Service bulletin |
| S1408000384 REV.F | June 25, 2024 | Service bulletin |
| S1408000384 REV.E | June 14, 2024 | Service bulletin |
| S1408000384 | January 10, 2024 | Service bulletin |
| S1408000384 | February 14, 2023 | Service bulletin |
| S1408000384 | February 14, 2023 | Service bulletin |
What S1408000384 covers
Electrical, Engine, Driver assistance — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB S1408000384?
S1408000384 is a service bulletin filed with NHTSA by Chrysler, Dodge, Jeep and Ram, covering 19 Chrysler, Dodge, Jeep and Ram models across the 2014–2023 model years. NHTSA's summary reads: "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
Which vehicles does S1408000384 cover?
NHTSA's file names Chrysler 200 (2014–2018); Chrysler 300 (2014–2023); Chrysler Pacifica (2016); Chrysler Town & Country (2014–2016); Dodge Caravan (2014–2017); Dodge Challenger (2014–2023); Dodge Charger (2014–2023); Dodge Dart (2014–2016); Dodge Durango (2014, 2016–2017); Dodge Grand Caravan (2014–2020), and 9 more vehicles listed on this page. A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB S1408000384 a recall, and is the repair free?
No. S1408000384 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of S1408000384?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under S1408000384, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under S1408000384. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.