TSB ELE422 — Kia Service bulletin

ELE422 is a service bulletin on file with NHTSA for 7 Kia models, 2021–2026 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
7Vehicles named
6Model years

Vehicles and model years ELE422 names

VehicleModel years
Kia Forte 2021, 2022, 2023, 2024
Kia Rio 2021, 2022, 2023
Kia Sedona 2021
Kia Sorento 2021, 2022, 2023, 2024, 2025, 2026
Kia Soul 2021, 2022, 2023, 2024, 2025
Kia Sportage 2021, 2022, 2023, 2024, 2025, 2026
Kia Telluride 2021, 2022, 2023, 2024, 2025

Every document filed under ELE422

Document IDFiledType
TSB_ELE422 May 28, 2026 Service bulletin

What ELE422 covers

Electrical — the component vocabulary NHTSA files this communication under.

← All Kia Forte TSB years TSB lookup by model

Questions buyers ask

What is TSB ELE422?

ELE422 is a service bulletin filed with NHTSA by Kia, covering 7 Kia models across the 2021–2026 model years. NHTSA's summary reads: TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The…

Which vehicles does ELE422 cover?

NHTSA's file names Kia Forte (2021–2024); Kia Rio (2021–2023); Kia Sedona (2021); Kia Sorento (2021–2026); Kia Soul (2021–2025); Kia Sportage (2021–2026); Kia Telluride (2021–2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB ELE422 a recall, and is the repair free?

No. ELE422 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of ELE422?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under ELE422, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under ELE422. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.