2025 Kia Sorento TSBs
33 manufacturer communications for the 2025 Kia Sorento sit in NHTSA's public file. A TSB is factory repair guidance, not a recall — the repair is not automatically free. The 2025 Sorento problem report covers complaints, recalls, and investigations.
What the bulletins cover
Warranty extensions, campaigns & software updates
Worth checking your VIN against — these can mean free or reimbursed work if your vehicle qualifies.
RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, EV9, K5 and Sorento vehicles. This update is designed…
RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, 2025 - 2026MY K5 and 2025 - 2026MY Sorento vehicles.…
WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2021-2025 MY Sorento, 2021-2025 MY…
RELEASE NOTES: OVER-THE-AIR: SOFWARE UPDATE FOR DATA CONNECTIVITY (ELE413) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 K5 and 2025 Sorento vehicles. This update is designed to improve the vehicle’s…
WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY042) - This document is the announcement to the dealer principals advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible vehicles,…
WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Service managers advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn…
WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY042) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY042.
WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY042) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program…
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC353) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2025 MY Sorento vehicles, manufactured from December 18, 2024 through February 24, 2025, to replace the engine…
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO () - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign on 11 units of 2025 MY Sorento vehicles, manufactured from December 18,…
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC353) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign on 11 units of 2025 MY Sorento vehicles, manufactured from December 18, 2024 through February 24,…
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC353) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC353.
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC339) - OWNER NOTIFICATION (SC339) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, based on the inspection results, replace the right-hand 2nd-row seat cushion…
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC339) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the right-hand 2nd-row seat cushion wire harness on certain…
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC339) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the right-hand 2nd-row seat…
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC339) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC339.
OVER-THE-AIR: SOFTWARE UPDATE FOR INTELLIGENT SPEED LIMIT ASSIST (SA591) - This Over-the-Air (OTA) software update is designed to update the Engine Control Unit (ECU) logic of certain 2025 Sorento vehicles. This update is designed to improve the Intelligent Speed Limit Assist…
Service bulletins
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The…
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process…
TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: ECU LOGIC IMPROVEMENT FOR DTC P2B59F0 (CA2516) - This bulletin provides information to upgrade the Engine Control Unit (ECU) software on certain 2024–2025MY vehicles equipped with 2.5 GDI or 2.5 T-GDI Theta III engines listed in the…
WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION AND REPLACEMENT (WTY042) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY042) to inspect and, if necessary, replace the horn assembly on certain vehicles…
TECHNICAL SERVICE BULLETIN: DCU COMMUNICATION LOGIC IMPROVEMENT - This bulletin provides the procedure to upgrade the Data Connectivity Unit (DCU) system software on some 2025–2026MY vehicles listed in the table below. Kia has identified that Connected Car Services (CCS)…
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the…
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: ENGINE REPLACEMENT FOR COOLANT LEAK (SC353) - This bulletin provides information to address an engine coolant leak concern on certain 2025MY Sorento (MQ4a) vehicles equipped with a 2.5L Theta III T-GDI engine produced from…
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: RIGHT-HAND 2ND-ROW SEAT WIRING HARNESS INSPECTION/REPLACEMENT AND REROUTE (SC339) - This bulletin provides instructions to 1) inspect the right-hand 2nd-row seat cushion wiring harness and, if necessary, replace the wiring…
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct…
TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER REPLACEMENT - This bulletin provides information to address vehicles that may be exhibiting a ‘clunking’ noise from the rear suspension while traveling over rough/bumpy terrain on certain 2024-2025MY Sorento (MQ4a) vehicles…
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT ACTIVATION FAILURE (SA600) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to…
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT ACTIVATION FAILURE (SA600) - This bulletin provides information to access the ‘Dealer Mode’ function and perform a ‘Reset Network’ on certain 2025MY Multiple Model vehicles listed on page 7 equipped with a Connected Car…
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ISLA LOGIC IMPROVEMENT (SA591) - This bulletin provides information to improve the Intelligent Speed Limit Assist (ISLA) function on certain 2025MY Sorento (MQ4a PE) vehicles equipped with 2.5L T-GDI Theta Ⅲ engines produced from June…
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DOOR BELT OUTSIDE WEATHERSTRIP REPLACEMENT (SA589) - This bulletin provides information to replace all four door belt outside weatherstrips on certain 2025MY Sorento (MQ4a) vehicles produced from July 24, 2024 through August 13, 2024.…
TECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the…
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.