TSB ELE368 — Kia Service bulletin
ELE368 is a service bulletin on file with NHTSA for the Kia Sorento, 2025 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT ACTIVATION FAILURE (SA600) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years ELE368 names
| Vehicle | Model years |
|---|---|
| Kia Sorento | 2025 |
Every document filed under ELE368
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| TSB_ELE368_R1 | January 29, 2025 | Service bulletin |
| TSB_ELE368 | January 23, 2025 | Service bulletin |
What ELE368 covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB ELE368?
ELE368 is a service bulletin filed with NHTSA by Kia, covering the Kia Sorento across the 2025 model years. NHTSA's summary reads: TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT ACTIVATION FAILURE (SA600) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to…
Which vehicles does ELE368 cover?
NHTSA's file names Kia Sorento (2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB ELE368 a recall, and is the repair free?
No. ELE368 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of ELE368?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under ELE368, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under ELE368. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.