TSB CHA127V — Kia Service bulletin
CHA127V is a service bulletin on file with NHTSA for the Kia Sorento, 2024–2025 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER REPLACEMENT - This bulletin provides information to address vehicles that may be exhibiting a ‘clunking’ noise from the rear suspension while traveling over rough/bumpy terrain on certain 2024-2025MY Sorento (MQ4a) vehicles…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years CHA127V names
| Vehicle | Model years |
|---|---|
| Kia Sorento | 2024, 2025 |
Every document filed under CHA127V
| Document ID | Filed | Type |
|---|---|---|
| TSB_CHA127V | March 5, 2025 | Service bulletin |
What CHA127V covers
Suspension — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB CHA127V?
CHA127V is a service bulletin filed with NHTSA by Kia, covering the Kia Sorento across the 2024–2025 model years. NHTSA's summary reads: TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER REPLACEMENT - This bulletin provides information to address vehicles that may be exhibiting a ‘clunking’ noise from the rear suspension while traveling over rough/bumpy terrain on certain 2024-2025MY Sorento (MQ4a) vehicles…
Which vehicles does CHA127V cover?
NHTSA's file names Kia Sorento (2024–2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB CHA127V a recall, and is the repair free?
No. CHA127V is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of CHA127V?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under CHA127V, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under CHA127V. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.