TSB B641023 — BMW Service campaign
B641023 is a service campaign on file with NHTSA for the BMW X5, 2023–2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Both the air freshener and the ionizer can be operated in the central information display ; however, neither of them function.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. B641023 is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years B641023 names
Every document filed under B641023
| Document ID | Filed | Type |
|---|---|---|
| B641023 | May 6, 2024 | Service campaign |
What B641023 covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB B641023?
B641023 is a service campaign filed with NHTSA by BMW, covering the BMW X5 across the 2023–2024 model years. NHTSA's summary reads: Both the air freshener and the ionizer can be operated in the central information display ; however, neither of them function.
Which vehicles does B641023 cover?
NHTSA's file names BMW X5 (2023–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB B641023 a recall, and is the repair free?
B641023 is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of B641023?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under B641023, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under B641023. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.