TSB B240224 — BMW Service campaign
B240224 is a service campaign on file with NHTSA for the BMW X5, 2024 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Due to a manufacturing issue, the torque on the bolts of the transmission Mechatronics was not carried outaccording to the specification. The faulty torquing can cause a malfunction within the transmission, and as a result, the emergencyoperation of the transmission.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. B240224 is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years B240224 names
Every document filed under B240224
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| B240224 | April 18, 2025 | Service campaign |
| B240224 | August 14, 2024 | Service campaign |
What B240224 covers
Transmission & drivetrain — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB B240224?
B240224 is a service campaign filed with NHTSA by BMW, covering the BMW X5 across the 2024 model years. NHTSA's summary reads: Due to a manufacturing issue, the torque on the bolts of the transmission Mechatronics was not carried outaccording to the specification. The faulty torquing can cause a malfunction within the transmission, and as a result, the emergencyoperation of the transmission.
Which vehicles does B240224 cover?
NHTSA's file names BMW X5 (2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB B240224 a recall, and is the repair free?
B240224 is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of B240224?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under B240224, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under B240224. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.