TSB 71063 — Chrysler, Dodge and Jeep Service bulletin
71063 is a service bulletin on file with NHTSA for 8 Chrysler, Dodge and Jeep models, 2010 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Warranty Bulletin D-20-21 (X91) Active Head Restraint - Select 2010 Dodge Journey (JC), Dodge Avenger/Chrysler Sebring (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT) (Rev. A)
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 71063 names
| Vehicle | Model years |
|---|---|
| Chrysler Sebring | 2010 |
| Chrysler Town & Country | 2010 |
| Dodge Caliber | 2010 |
| Dodge Grand Caravan | 2010 |
| Dodge Journey | 2010 |
| Jeep Compass | 2010 |
| Jeep Liberty | 2010 |
| Jeep Patriot | 2010 |
Every document filed under 71063
| Document ID | Filed | Type |
|---|---|---|
| 71063 | December 17, 2020 | Service bulletin |
What 71063 covers
Seats & interior — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 71063?
71063 is a service bulletin filed with NHTSA by Chrysler, Dodge and Jeep, covering 8 Chrysler, Dodge and Jeep models across the 2010 model years. NHTSA's summary reads: Warranty Bulletin D-20-21 (X91) Active Head Restraint - Select 2010 Dodge Journey (JC), Dodge Avenger/Chrysler Sebring (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT) (Rev. A)
Which vehicles does 71063 cover?
NHTSA's file names Chrysler Sebring (2010); Chrysler Town & Country (2010); Dodge Caliber (2010); Dodge Grand Caravan (2010); Dodge Journey (2010); Jeep Compass (2010); Jeep Liberty (2010); Jeep Patriot (2010). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 71063 a recall, and is the repair free?
No. 71063 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 71063?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 71063, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 71063. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.