TSB 25-BE-003H — Hyundai Service bulletin
25-BE-003H is a service bulletin on file with NHTSA for 5 Hyundai models, 2024–2025 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Hyundai Motor America has noted that several vehicles were impacted by a telecommunications outage that occurred on Sunday, February 9th , resulting in the potential loss of connectivity or interruptions when attempting to use Bluelink functions. Voice Recognition, Sports Media,…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 25-BE-003H names
| Vehicle | Model years |
|---|---|
| Hyundai Ioniq 5 | 2025 |
| Hyundai Kona | 2024, 2025 |
| Hyundai Santa Fe | 2024, 2025 |
| Hyundai Sonata | 2024, 2025 |
| Hyundai Tucson | 2025 |
Every document filed under 25-BE-003H
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| 25-BE-003H DN | February 22, 2025 | Service bulletin |
| 25-BE-003H TSB | February 15, 2025 | Service bulletin |
What 25-BE-003H covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 25-BE-003H?
25-BE-003H is a service bulletin filed with NHTSA by Hyundai, covering 5 Hyundai models across the 2024–2025 model years. NHTSA's summary reads: Hyundai Motor America has noted that several vehicles were impacted by a telecommunications outage that occurred on Sunday, February 9th , resulting in the potential loss of connectivity or interruptions when attempting to use Bluelink functions. Voice Recognition, Sports Media,…
Which vehicles does 25-BE-003H cover?
NHTSA's file names Hyundai Ioniq 5 (2025); Hyundai Kona (2024–2025); Hyundai Santa Fe (2024–2025); Hyundai Sonata (2024–2025); Hyundai Tucson (2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 25-BE-003H a recall, and is the repair free?
No. 25-BE-003H is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 25-BE-003H?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 25-BE-003H, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 25-BE-003H. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.