TSB 20-2307 — Ford and Lincoln Service bulletin
20-2307 is a service bulletin on file with NHTSA for 3 Ford and Lincoln models, 2003–2016 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 20-2307 names
| Vehicle | Model years |
|---|---|
| Ford Expedition | 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| Ford F-150 | 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Lincoln Navigator | 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
Every document filed under 20-2307
| Document ID | Filed | Type |
|---|---|---|
| TSB 20-2307 | October 16, 2020 | Service bulletin |
What 20-2307 covers
Electrical, Wheels & tires — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 20-2307?
20-2307 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 3 Ford and Lincoln models across the 2003–2016 model years. NHTSA's summary reads: Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow…
Which vehicles does 20-2307 cover?
NHTSA's file names Ford Expedition (2003–2016); Ford F-150 (2006–2014); Lincoln Navigator (2003–2016). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 20-2307 a recall, and is the repair free?
No. 20-2307 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 20-2307?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 20-2307, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 20-2307. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.