2020 Tesla Model 3 Problems, Recalls & Reliability
767 owner complaints sit in the federal file for the 2020 Tesla Model 3, alongside 21 recall campaigns and 14 defect investigations. It scores 52/100 on the trouble index — a below-average year for this model. Driver assistance leads the reports, typically around 11,000 miles.
Below average
Where 2020 sits among all Model 3 years
What owners report
“The contact owns a 2020 Tesla Model 3. The contact stated that on three occasions while driving at various speeds, the vehicle experienced phantom braking. The contact continued driving. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage…”— owner report to NHTSA, 2020 Model 3
“Recall 21V-00D is well over a year old and Tesla has not remedied it in a timely manner.”— owner report to NHTSA, 2020 Model 3
“Had cruise control on and “phantom braking” occurred about 10 times on a 22hr trip from California to Oklahoma. Very scary. Car went from 80 to about 40mph in seconds. How is this even possible for Tesla to have these vehicles on the road? I’ve only had the car for 2 weeks.”— owner report to NHTSA, 2020 Model 3
“The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA Campaign Number: 21V00D000 (Electrical System, Back Over Prevention, Visibility) and 22V702000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The…”— owner report to NHTSA, 2020 Model 3
“Phantom braking when using cruise control. Happens practically daily, but most recently this morning at 9:25am.”— owner report to NHTSA, 2020 Model 3
“Model 3 makes a very high pitch noise when turning the steering wheel left or right. It does happen when you put the vehicle in drive and stand still on hold. It doesn't happen while driving nor while in park.”— owner report to NHTSA, 2020 Model 3
Mileage when trouble shows up
Among the 98 reports that include an odometer reading, problems most often appear around 8,500 miles. Half of those reports fall between 2,000 and 20,000 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (21)
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Fix: The remedy is currently under development. Owner notification letters are expected to be mailed September 15, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for…
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire…
Fix: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's…
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these…
Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this…
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the…
Fix: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at…
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System…
Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when…
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752.…
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe…
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752.…
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Fix: Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at…
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply…
Fix: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla…
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor…
Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's…
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning…
Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free…
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to…
Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's…
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning…
Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification…
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles…
Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's…
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an…
Fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact…
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Fix: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer…
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the…
Fix: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for…
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the…
Fix: Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla…
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Fix: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at…
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Fix: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting…
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Fix: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service…
Federal defect investigations
Still open as of the last data refresh. An investigation is not a recall; it may close with no action. All open investigations →
Component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle…
Component: ELECTRICAL SYSTEM:ADAS
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering…
Model years named: 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026
Component: ELECTRICAL SYSTEM:ADAS
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled…
Model years named: 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026
Component: ELECTRICAL SYSTEM:ADAS
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these…
Model years named: 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026
Component: ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which…
Model years named: 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
Component: VEHICLE SPEED CONTROL
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The…
Led to recall campaign 22V063000.
Led to recall campaign 23V085.
Technical service bulletins
112 manufacturer communications — service bulletins, the biggest share on electrical and airbags — are on file for the 2020 Tesla Model 3. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
See the 2020 Model 3 TSB list →
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2020 Tesla Model 3 reliable?
The 2020 Tesla Model 3 drew 767 complaints in federal safety records — a below-average year for this model. Its trouble index is 52/100, scored against the model's worst year (2018).
What are the most common 2020 Tesla Model 3 problems?
The top reported problems for the 2020 Tesla Model 3 are driver assistance (274 complaints), other (81), and speed control (69).
At what mileage do 2020 Tesla Model 3 problems show up?
Owners most often report 2020 Tesla Model 3 problems around 8,500 miles. Half of all reports that include an odometer reading fall between 2,000 and 20,000 miles.
Does the 2020 Tesla Model 3 have recalls?
21 recall campaigns apply to the 2020 Tesla Model 3. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.