2020 Mazda CX-9 Problems, Recalls & Reliability
26 owner complaints sit in the federal file for the 2020 Mazda CX-9, alongside 1 recall campaign and 0 defect investigations. It scores 10/100 on the trouble index — too lightly reported for a fair score.
Few reports
Where 2020 sits among all CX-9 years
What owners report
Recalls (1)
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with…
Fix: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at…
Technical service bulletins
326 manufacturer communications — service bulletins, the biggest share on electrical and engine — are on file for the 2020 Mazda CX-9. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2020 Mazda CX-9 reliable?
The 2020 Mazda CX-9 drew 26 complaints in federal safety records — too lightly reported for a fair score. Its trouble index is 10/100, scored against the model's worst year (2012).
What are the most common 2020 Mazda CX-9 problems?
The top reported problems for the 2020 Mazda CX-9 are engine (5 complaints), electrical (4), and driver assistance (3).
Does the 2020 Mazda CX-9 have recalls?
1 recall campaign applies to the 2020 Mazda CX-9. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.