2020 Mazda CX-5 Problems, Recalls & Reliability

153 owner complaints sit in the federal file for the 2020 Mazda CX-5, alongside 0 recall campaigns and 0 defect investigations. It scores 25/100 on the trouble index — a middle-of-the-pack year for this model. Electrical leads the reports.

153Complaints
25/100Trouble index
0Recalls

Typical

Where 2020 sits among all CX-5 years

Darker = quieter yearsBrighter amber = more trouble

What owners report

Electrical 34 complaints (22%)
“I have been warned by other drivers at night that my tail lights were out. My clock and radio both are malfunctioning. I just took the car for the yearly inspection and there is a major oil leak from a gasket. The car only has 16,000 miles on it!”— owner report to NHTSA, 2020 CX-5
Other 26 complaints (17%)
“The car's screen/touch screen has a "ghost touch" issue. It automatically changes car settings while I am in the middle of driving which is causing driving safety issues. It will change radio stations, mess with navigation, screen brightness, clock, etc.”— owner report to NHTSA, 2020 CX-5
Driver assistance 24 complaints (16%)
Engine 18 complaints (12%)
Brakes & stability 14 complaints (9%)
Transmission & drivetrain 8 complaints (5%)

Recalls

No recall campaigns on file for the 2020 Mazda CX-5.

Complaint history for this model year

When owners filed their reports — a long tail means problems kept surfacing for years.

2020peak 49 in 20252026

Questions buyers ask

Is the 2020 Mazda CX-5 reliable?

The 2020 Mazda CX-5 drew 153 complaints in federal safety records — a middle-of-the-pack year for this model. Its trouble index is 25/100, scored against the model's worst year (2016).

What are the most common 2020 Mazda CX-5 problems?

The top reported problems for the 2020 Mazda CX-5 are electrical (34 complaints), other (26), and driver assistance (24).

Does the 2020 Mazda CX-5 have recalls?

No recall campaigns are on file for the 2020 Mazda CX-5. Recalls can be issued at any time, so check the VIN before buying.

← 2019 CX-5 All CX-5 years 2021 CX-5 →
Data updated 2026-08-12 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.