2014 Jeep Cherokee Problems, Recalls & Reliability
3,961 owner complaints sit in the federal file for the 2014 Jeep Cherokee, alongside 13 recall campaigns and 3 defect investigations. It scores 100/100 on the trouble index — one of the years to avoid for this model. Transmission & drivetrain leads the reports, typically around 37,000 miles.
Avoid this year if you can. The 2014 Jeep Cherokee sits at the top of this model's complaint rankings. Quieter picks in the same family: 1990–1992, 1997–2001, 2020–2022.
Avoid
Where 2014 sits among all Cherokee years
What owners report
“Transmission stopped working while driving on city street, making left turn. Transmission had to be replaced”— owner report to NHTSA, 2014 Cherokee
“When driving the check engine light will come on. The vehicle then starts driving very rough shaking the whole car and it has reduced power.”— owner report to NHTSA, 2014 Cherokee
“An engine light came on saying “service shifter” and now the car won’t shift or drive right”— owner report to NHTSA, 2014 Cherokee
“Car was bucking, jerking, stalling while driving in traffic. Warning light said service transmission. However, service said code said emissions issue and no open recall.”— owner report to NHTSA, 2014 Cherokee
“Parking brake locks up randomly and can't move vehicle. Water leaking in and corroding parking brake module.”— owner report to NHTSA, 2014 Cherokee
“Engine stalls after filling tank. I’m not over filling it I stop at the first click and don’t put in a drop more. My engine will still stall and most times my car will completely shut off when I come to a stop.”— owner report to NHTSA, 2014 Cherokee
Mileage when trouble shows up
Among the 2,645 reports that include an odometer reading, problems most often appear around 39,000 miles. Half of those reports fall between 15,500 and 70,000 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (13)
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will…
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may…
Fix: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic…
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Fix: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403.…
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500,…
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners…
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at:…
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service…
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Fix: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at…
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have…
Fix: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge.…
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Fix: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on…
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper…
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own…
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module…
Fix: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point…
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Fix: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service…
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components,…
Fix: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number…
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles…
Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at…
Federal defect investigations
Still open as of the last data refresh. An investigation is not a recall; it may close with no action. All open investigations →
Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade,…
Led to recall campaign 15V508000.
Technical service bulletins
563 manufacturer communications — service bulletins, the biggest share on electrical and transmission & drivetrain — are on file for the 2014 Jeep Cherokee. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
See the 2014 Cherokee TSB list →
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2014 Jeep Cherokee reliable?
The 2014 Jeep Cherokee drew 3,961 complaints in federal safety records — one of the years to avoid for this model. Its trouble index is 100/100, scored against the model's worst year (2014).
What are the most common 2014 Jeep Cherokee problems?
The top reported problems for the 2014 Jeep Cherokee are transmission & drivetrain (1,464 complaints), engine (522), and electrical (498).
At what mileage do 2014 Jeep Cherokee problems show up?
Owners most often report 2014 Jeep Cherokee problems around 39,000 miles. Half of all reports that include an odometer reading fall between 15,500 and 70,000 miles.
Does the 2014 Jeep Cherokee have recalls?
13 recall campaigns apply to the 2014 Jeep Cherokee. At least one carries a do-not-drive or park-outside warning — check your VIN before driving.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.