2020 Infiniti QX60 Problems, Recalls & Reliability

40 owner complaints sit in the federal file for the 2020 Infiniti QX60, alongside 1 recall campaign and 0 defect investigations. It scores 17/100 on the trouble index — one of this model's quieter years.

One of the quieter years. Relative to its siblings, the 2020 Infiniti QX60 has drawn well-below-average complaint volume with at least four years on the road.

40Complaints
17/100Trouble index
1Recalls

Better year

Where 2020 sits among all QX60 years

Darker = quieter yearsBrighter amber = more trouble

What owners report

Other 6 complaints (15%)
Driver assistance 6 complaints (15%)
Transmission & drivetrain 5 complaints (13%)
Visibility & wipers 4 complaints (10%)
Electrical 4 complaints (10%)
Engine 3 complaints (8%)

Recalls (1)

SUSPENSION 21V402000 2021

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact…

Technical service bulletins

88 manufacturer communications — service bulletins, the biggest share on electrical and transmission & drivetrain — are on file for the 2020 Infiniti QX60. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

See the 2020 QX60 TSB list →

Complaint history for this model year

When owners filed their reports — a long tail means problems kept surfacing for years.

2019peak 14 in 20252026

Questions buyers ask

Is the 2020 Infiniti QX60 reliable?

The 2020 Infiniti QX60 drew 40 complaints in federal safety records — one of this model's quieter years. Its trouble index is 17/100, scored against the model's worst year (2013).

What are the most common 2020 Infiniti QX60 problems?

The top reported problems for the 2020 Infiniti QX60 are other (6 complaints), driver assistance (6), and transmission & drivetrain (5).

Does the 2020 Infiniti QX60 have recalls?

1 recall campaign applies to the 2020 Infiniti QX60. Recall repairs are free at any franchised dealer.

← 2019 QX60 All QX60 years 2022 QX60 →
Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.