2023 Hyundai Ioniq 5 Problems, Recalls & Reliability
619 owner complaints sit in the federal file for the 2023 Hyundai Ioniq 5, alongside 4 recall campaigns and 1 defect investigation. It scores 100/100 on the trouble index — a below-average year for this model. Electrical leads the reports, typically around 16,154 miles.
Below average
Where 2023 sits among all Ioniq 5 years
What owners report
“The electrical system and the car became undrivable while driving as it lost power”— owner report to NHTSA, 2023 Ioniq 5
“While driving the vehicle, the ICCU failed. The vehicle shut down in the middle of traffic without any warnings.”— owner report to NHTSA, 2023 Ioniq 5
“The ICCU has failed after the recall repair was completed in September 2023. When the fuse pops the car indicates a check electric vehicle system message in the driver information screen.”— owner report to NHTSA, 2023 Ioniq 5
“Condensation builds in front of the camera. The car starts jerking all over the road with no warning. There is no error other than noticing that the car cannot keep itself in the lane. When trying to disable the features, they get turned back on automatically.”— owner report to NHTSA, 2023 Ioniq 5
“My EV failed to charge using a home or public charger. The dealership determined that the ICCU of my Ioniq 5 failed and replaced it under warranty. I previously had evey software update and recall related to the ICCU performed, yet it still failed.”— owner report to NHTSA, 2023 Ioniq 5
“Have had 2-12v battery issues and now an ICCU failure with about 28 days at the dealership with no parts to repair. Seems to a common issue popping up”— owner report to NHTSA, 2023 Ioniq 5
Recalls (4)
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Fix: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system…
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the…
Fix: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters…
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the…
Fix: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its…
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Fix: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's…
Federal defect investigations
Led to recall campaign 24V204.
Technical service bulletins
46 manufacturer communications — service bulletins, the biggest share on electrical and transmission & drivetrain — are on file for the 2023 Hyundai Ioniq 5. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
See the 2023 Ioniq 5 TSB list →
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2023 Hyundai Ioniq 5 reliable?
The 2023 Hyundai Ioniq 5 drew 619 complaints in federal safety records — a below-average year for this model. Its trouble index is 100/100, scored against the model's worst year (2023).
What are the most common 2023 Hyundai Ioniq 5 problems?
The top reported problems for the 2023 Hyundai Ioniq 5 are electrical (280 complaints), transmission & drivetrain (72), and fuel system (67).
Does the 2023 Hyundai Ioniq 5 have recalls?
4 recall campaigns apply to the 2023 Hyundai Ioniq 5. At least one carries a do-not-drive or park-outside warning — check your VIN before driving.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.