2020 GMC Acadia Problems, Recalls & Reliability
160 owner complaints sit in the federal file for the 2020 GMC Acadia, alongside 6 recall campaigns and 1 defect investigation. It scores 12/100 on the trouble index — one of this model's quieter years. Electrical leads the reports.
One of the quieter years. Relative to its siblings, the 2020 GMC Acadia has drawn well-below-average complaint volume with at least four years on the road.
Better year
Where 2020 sits among all Acadia years
What owners report
“My backup camera does not work when engaged in reverse, causes the radio to turn off and on.”— owner report to NHTSA, 2020 Acadia
“Engine coolant thermostat failed under 55,000 miles and had to have it repaired on my 2020 Acadia. The 2021 Acadia has a recall on the thermostat.”— owner report to NHTSA, 2020 Acadia
Recalls (6)
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera…
Fix: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer…
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC…
Fix: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267,…
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that…
Fix: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began…
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC…
Fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may…
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked…
Fix: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at…
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag…
Fix: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438,…
Federal defect investigations
Led to recall campaign 22V709000.
Technical service bulletins
883 manufacturer communications — service bulletins, the biggest share on electrical and engine — are on file for the 2020 GMC Acadia. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
See the 2020 Acadia TSB list →
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2020 GMC Acadia reliable?
The 2020 GMC Acadia drew 160 complaints in federal safety records — one of this model's quieter years. Its trouble index is 12/100, scored against the model's worst year (2008).
What are the most common 2020 GMC Acadia problems?
The top reported problems for the 2020 GMC Acadia are electrical (28 complaints), engine (25), and transmission & drivetrain (21).
Does the 2020 GMC Acadia have recalls?
6 recall campaigns apply to the 2020 GMC Acadia. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.