2020 Dodge Durango Problems, Recalls & Reliability
71 owner complaints sit in the federal file for the 2020 Dodge Durango, alongside 2 recall campaigns and 1 defect investigation. It scores 3/100 on the trouble index — one of this model's quieter years. Electrical leads the reports.
One of the quieter years. Relative to its siblings, the 2020 Dodge Durango has drawn well-below-average complaint volume with at least four years on the road.
Better year
Where 2020 sits among all Durango years
What owners report
“The racetrack lighting on the tailgate had water in it and dodge refused to repair or replace...now I have no racetrack lighting and no tag light and they still will not help.”— owner report to NHTSA, 2020 Durango
Recalls (2)
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Fix: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number…
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger…
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update…
Federal defect investigations
Technical service bulletins
484 manufacturer communications — service bulletins, the biggest share on electrical and engine — are on file for the 2020 Dodge Durango. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
See the 2020 Durango TSB list →
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2020 Dodge Durango reliable?
The 2020 Dodge Durango drew 71 complaints in federal safety records — one of this model's quieter years. Its trouble index is 3/100, scored against the model's worst year (1999).
What are the most common 2020 Dodge Durango problems?
The top reported problems for the 2020 Dodge Durango are electrical (30 complaints), engine (7), and other (6).
Does the 2020 Dodge Durango have recalls?
2 recall campaigns apply to the 2020 Dodge Durango. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.