2002 Chrysler Town & Country Problems, Recalls & Reliability
518 owner complaints sit in the federal file for the 2002 Chrysler Town & Country, alongside 8 recall campaigns and 6 defect investigations. It scores 21/100 on the trouble index — a middle-of-the-pack year for this model. Electrical leads the reports, typically around 60,142 miles.
Typical
Where 2002 sits among all Town & Country years
What owners report
“Consumer stated that while driving none of the gear lights would light up causing a distraction to the consumer. Dealer notified ts”— owner report to NHTSA, 2002 Town & Country
“While driving at high speed steering wheel locked up due to power steering rack cracking and allowing power steering fluid to leak out. It had to be towed.”— owner report to NHTSA, 2002 Town & Country
“Airbag light keeps coming on while driving. Dealer keeps telling me it is fixed. Passenger slider keeps sticking when cold, it does not open by remote. Child seat belt has had to be replaced, and still does not latch well.”— owner report to NHTSA, 2002 Town & Country
“There is a loud squealing noise under the hood of the vehicle. Dealership stated this is coming from a part in the engine. The dealership has made several attempts to remedy the problem, but failed. The noise still occurs. Ph”— owner report to NHTSA, 2002 Town & Country
“While driving 60 mph the vehicle started to slow down, while accelerator was applied. Vehicle was towed to dealer who determined the transmission needed to be replaced. Ts”— owner report to NHTSA, 2002 Town & Country
“A month after we bought it stop running would start do anything its been just sitting int he yard since we checked fuel pump put new one in nope that wasn't it we have checked everything .now our friend hins its the head gasketim sorry but we just gotthe van in july to only drive it for 2weeks can…”— owner report to NHTSA, 2002 Town & Country
Mileage when trouble shows up
Among the 347 reports that include an odometer reading, problems most often appear around 54,500 miles. Half of those reports fall between 29,950 and 85,000 miles — a useful range to weigh against the mileage of the exact car you're looking at.
Recalls (8)
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM…
Fix: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST,…
Fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT…
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Fix: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Fix: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN,…
Fix: WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.…
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A…
Fix: AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252.…
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Fix: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE…
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND…
Fix: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A…
Federal defect investigations
Led to recall campaign 05V134000.
Led to recall campaign 04V531000.
Led to recall campaign 04V386000.
Led to recall campaign 02V274000.
Technical service bulletins
111 manufacturer communications — service bulletins, the biggest share on electrical and engine — are on file for the 2002 Chrysler Town & Country. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
See the 2002 Town & Country TSB list →
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2002 Chrysler Town & Country reliable?
The 2002 Chrysler Town & Country drew 518 complaints in federal safety records — a middle-of-the-pack year for this model. Its trouble index is 21/100, scored against the model's worst year (2008).
What are the most common 2002 Chrysler Town & Country problems?
The top reported problems for the 2002 Chrysler Town & Country are electrical (88 complaints), steering (81), and airbags (67).
At what mileage do 2002 Chrysler Town & Country problems show up?
Owners most often report 2002 Chrysler Town & Country problems around 54,500 miles. Half of all reports that include an odometer reading fall between 29,950 and 85,000 miles.
Does the 2002 Chrysler Town & Country have recalls?
8 recall campaigns apply to the 2002 Chrysler Town & Country. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.