2023 Cadillac Escalade Problems, Recalls & Reliability
186 owner complaints sit in the federal file for the 2023 Cadillac Escalade, alongside 4 recall campaigns and 3 defect investigations. It scores 42/100 on the trouble index — a below-average year for this model. Engine leads the reports, typically around 24,500 miles.
Below average
Where 2023 sits among all Escalade years
What owners report
“Was driving on the highway and the engine completely died on me. Towed it to the dealer only for them to tell me that the engine needs to be replaced.”— owner report to NHTSA, 2023 Escalade
Recalls (4)
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft…
Fix: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil…
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to…
Fix: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024.…
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause…
Fix: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at…
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime…
Fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact…
Federal defect investigations
Still open as of the last data refresh. An investigation is not a recall; it may close with no action. All open investigations →
Component: ENGINE
The Office of Defects Investigation (ODI) has received 36 Vehicle Owner Questionnaires (VOQs) alleging engine failure in vehicles subject to Recall 25V274. In each VOQ, the engine had the recall remedy completed prior to the reported failure incident. Recall 25V-274 addresses vehicles equipped with…
Component: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024…
Led to recall campaign 25V274.
Technical service bulletins
841 manufacturer communications — service bulletins, the biggest share on electrical and engine — are on file for the 2023 Cadillac Escalade. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
See the 2023 Escalade TSB list →
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2023 Cadillac Escalade reliable?
The 2023 Cadillac Escalade drew 186 complaints in federal safety records — a below-average year for this model. Its trouble index is 42/100, scored against the model's worst year (2007).
What are the most common 2023 Cadillac Escalade problems?
The top reported problems for the 2023 Cadillac Escalade are engine (107 complaints), electrical (18), and transmission & drivetrain (17).
Does the 2023 Cadillac Escalade have recalls?
4 recall campaigns apply to the 2023 Cadillac Escalade. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.