2020 Audi Q5 Problems, Recalls & Reliability
34 owner complaints sit in the federal file for the 2020 Audi Q5, alongside 6 recall campaigns and 0 defect investigations. It scores 18/100 on the trouble index — one of this model's quieter years.
One of the quieter years. Relative to its siblings, the 2020 Audi Q5 has drawn well-below-average complaint volume with at least four years on the road.
Better year
Where 2020 sits among all Q5 years
What owners report
Recalls (6)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the…
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V…
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6…
Fix: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022.…
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to…
Fix: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may…
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5…
Fix: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at…
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been…
Fix: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may…
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Fix: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi…
Technical service bulletins
1,007 manufacturer communications — service bulletins, the biggest share on electrical and body & structure — are on file for the 2020 Audi Q5. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
Complaint history for this model year
When owners filed their reports — a long tail means problems kept surfacing for years.
Questions buyers ask
Is the 2020 Audi Q5 reliable?
The 2020 Audi Q5 drew 34 complaints in federal safety records — one of this model's quieter years. Its trouble index is 18/100, scored against the model's worst year (2018).
What are the most common 2020 Audi Q5 problems?
The top reported problems for the 2020 Audi Q5 are electrical (7 complaints), other (6), and driver assistance (5).
Does the 2020 Audi Q5 have recalls?
6 recall campaigns apply to the 2020 Audi Q5. Recall repairs are free at any franchised dealer.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.