TSB TSB18-2096 — Ford Service bulletin

TSB18-2096 is a service bulletin on file with NHTSA for the Ford Taurus, 2011–2012 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Some 2011-2017 Taurus/Police Interceptor Sedan vehicles may exhibit a loose and/or sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket separating from the headliner. Follow the Service Procedure steps to correct the condition.

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
2Model years

Vehicles and model years TSB18-2096 names

VehicleModel years
Ford Taurus 2011, 2012

Every document filed under TSB18-2096

Document IDFiledType
TSB18-2096 March 22, 2018 Service bulletin

What TSB18-2096 covers

Body & structure — the component vocabulary NHTSA files this communication under.

← All Ford Taurus TSB years TSB lookup by model

Questions buyers ask

What is TSB TSB18-2096?

TSB18-2096 is a service bulletin filed with NHTSA by Ford, covering the Ford Taurus across the 2011–2012 model years. NHTSA's summary reads: Some 2011-2017 Taurus/Police Interceptor Sedan vehicles may exhibit a loose and/or sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket separating from the headliner. Follow the Service Procedure steps to correct the condition.

Which vehicles does TSB18-2096 cover?

NHTSA's file names Ford Taurus (2011–2012). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB TSB18-2096 a recall, and is the repair free?

No. TSB18-2096 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of TSB18-2096?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under TSB18-2096, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under TSB18-2096. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.