TSB TSB-24-2165 — Ford and Lincoln Service bulletin
TSB-24-2165 is a service bulletin on file with NHTSA for 18 Ford and Lincoln models, 2003–2019 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years TSB-24-2165 names
| Vehicle | Model years |
|---|---|
| Ford EcoSport | 2018, 2019 |
| Ford Edge | 2016, 2017, 2018 |
| Ford Escape | 2016, 2017, 2018, 2019 |
| Ford Expedition | 2016, 2017, 2018, 2019 |
| Ford Explorer | 2017, 2018, 2019 |
| Ford F-150 | 2003, 2016, 2017 |
| Ford F-250 | 2017, 2018, 2019 |
| Ford F-350 | 2017, 2018, 2019 |
| Ford Fiesta | 2016, 2017, 2018, 2019 |
| Ford Flex | 2016, 2017, 2018, 2019 |
| Ford Focus | 2016, 2017, 2018 |
| Ford Fusion | 2017, 2018 |
| Ford Mustang | 2016, 2017, 2018 |
| Ford Taurus | 2016, 2017, 2018, 2019 |
| Ford Transit | 2016, 2017, 2018, 2019 |
| Lincoln MKX | 2016, 2017, 2018 |
| Lincoln MKZ | 2017, 2018 |
| Lincoln Navigator | 2016, 2017 |
Every document filed under TSB-24-2165
| Document ID | Filed | Type |
|---|---|---|
| TSB 24-2165 | May 27, 2024 | Service bulletin |
Questions buyers ask
What is TSB TSB-24-2165?
TSB-24-2165 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 18 Ford and Lincoln models across the 2003–2019 model years. NHTSA's summary reads: This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019…
Which vehicles does TSB-24-2165 cover?
NHTSA's file names Ford EcoSport (2018–2019); Ford Edge (2016–2018); Ford Escape (2016–2019); Ford Expedition (2016–2019); Ford Explorer (2017–2019); Ford F-150 (2003, 2016–2017); Ford F-250 (2017–2019); Ford F-350 (2017–2019); Ford Fiesta (2016–2019); Ford Flex (2016–2019), and 8 more vehicles listed on this page. A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB TSB-24-2165 a recall, and is the repair free?
No. TSB-24-2165 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of TSB-24-2165?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under TSB-24-2165, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under TSB-24-2165. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.