TSB TSB-23-2098 — Ford and Lincoln Service bulletin

TSB-23-2098 is a service bulletin on file with NHTSA for 2 Ford and Lincoln models, 2010–2012 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. This may be due to software in the…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
2Vehicles named
3Model years

Vehicles and model years TSB-23-2098 names

VehicleModel years
Ford Fusion 2010, 2011, 2012
Lincoln MKZ 2010, 2011, 2012

Every document filed under TSB-23-2098

Document IDFiledType
TSB 23-2098 April 7, 2023 Service bulletin

What TSB-23-2098 covers

Hybrid & electric drive, Transmission & drivetrain, Electrical — the component vocabulary NHTSA files this communication under.

← All Ford Fusion TSB years TSB lookup by model

Questions buyers ask

What is TSB TSB-23-2098?

TSB-23-2098 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 2 Ford and Lincoln models across the 2010–2012 model years. NHTSA's summary reads: Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. This may be due to software in the…

Which vehicles does TSB-23-2098 cover?

NHTSA's file names Ford Fusion (2010–2012); Lincoln MKZ (2010–2012). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB TSB-23-2098 a recall, and is the repair free?

No. TSB-23-2098 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of TSB-23-2098?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under TSB-23-2098, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under TSB-23-2098. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.