TSB TSB-22-2162 — Ford Service bulletin

TSB-22-2162 is a service bulletin on file with NHTSA for the Ford Focus, 2016–2017 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
2Model years

Vehicles and model years TSB-22-2162 names

VehicleModel years
Ford Focus 2016, 2017

Every document filed under TSB-22-2162

Document IDFiledType
TSB 22-2162 May 2, 2022 Service bulletin

What TSB-22-2162 covers

Engine, Electrical — the component vocabulary NHTSA files this communication under.

← All Ford Focus TSB years TSB lookup by model

Questions buyers ask

What is TSB TSB-22-2162?

TSB-22-2162 is a service bulletin filed with NHTSA by Ford, covering the Ford Focus across the 2016–2017 model years. NHTSA's summary reads: Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete…

Which vehicles does TSB-22-2162 cover?

NHTSA's file names Ford Focus (2016–2017). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB TSB-22-2162 a recall, and is the repair free?

No. TSB-22-2162 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of TSB-22-2162?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under TSB-22-2162, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under TSB-22-2162. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.