TSB TSB-21-2152 — Ford Service bulletin
TSB-21-2152 is a service bulletin on file with NHTSA for the Ford Escape, 2014–2015 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years TSB-21-2152 names
| Vehicle | Model years |
|---|---|
| Ford Escape | 2014, 2015 |
Every document filed under TSB-21-2152
| Document ID | Filed | Type |
|---|---|---|
| TSB 21-2152 | May 18, 2021 | Service bulletin |
What TSB-21-2152 covers
Transmission & drivetrain — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB TSB-21-2152?
TSB-21-2152 is a service bulletin filed with NHTSA by Ford, covering the Ford Escape across the 2014–2015 model years. NHTSA's summary reads: Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster…
Which vehicles does TSB-21-2152 cover?
NHTSA's file names Ford Escape (2014–2015). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB TSB-21-2152 a recall, and is the repair free?
No. TSB-21-2152 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of TSB-21-2152?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under TSB-21-2152, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under TSB-21-2152. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.