TSB TSB-20-2189 — Ford and Lincoln Service bulletin

TSB-20-2189 is a service bulletin on file with NHTSA for 3 Ford and Lincoln models, 2013–2015 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. This article supersedes TSB 20-2028 to update the description of Labor Operation D. Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
3Vehicles named
3Model years

Vehicles and model years TSB-20-2189 names

VehicleModel years
Ford Expedition 2013, 2014, 2015
Ford F-150 2014
Lincoln Navigator 2013, 2014, 2015

Every document filed under TSB-20-2189

Document IDFiledType
TSB 20-2189 June 2, 2020 Service bulletin

What TSB-20-2189 covers

Speed control — the component vocabulary NHTSA files this communication under.

← All Ford Expedition TSB years TSB lookup by model

Questions buyers ask

What is TSB TSB-20-2189?

TSB-20-2189 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 3 Ford and Lincoln models across the 2013–2015 model years. NHTSA's summary reads: This article supersedes TSB 20-2028 to update the description of Labor Operation D. Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on…

Which vehicles does TSB-20-2189 cover?

NHTSA's file names Ford Expedition (2013–2015); Ford F-150 (2014); Lincoln Navigator (2013–2015). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB TSB-20-2189 a recall, and is the repair free?

No. TSB-20-2189 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of TSB-20-2189?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under TSB-20-2189, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under TSB-20-2189. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.