TSB TSB-20-2171 — Ford and Lincoln Service bulletin
TSB-20-2171 is a service bulletin on file with NHTSA for 2 Ford and Lincoln models, 2013–2014 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years TSB-20-2171 names
| Vehicle | Model years |
|---|---|
| Ford Escape | 2013, 2014 |
| Lincoln MKZ | 2013 |
Every document filed under TSB-20-2171
| Document ID | Filed | Type |
|---|---|---|
| TSB 20-2171 | May 18, 2020 | Service bulletin |
What TSB-20-2171 covers
Seats & interior, Body & structure — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB TSB-20-2171?
TSB-20-2171 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 2 Ford and Lincoln models across the 2013–2014 model years. NHTSA's summary reads: Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral…
Which vehicles does TSB-20-2171 cover?
NHTSA's file names Ford Escape (2013–2014); Lincoln MKZ (2013). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB TSB-20-2171 a recall, and is the repair free?
No. TSB-20-2171 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of TSB-20-2171?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under TSB-20-2171, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under TSB-20-2171. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.