TSB TSB-19-2150 — Ford Service bulletin

TSB-19-2150 is a service bulletin on file with NHTSA for the Ford Explorer, 2011–2012 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To resolve the condition, follow the Service…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
2Model years

Vehicles and model years TSB-19-2150 names

VehicleModel years
Ford Explorer 2011, 2012

Every document filed under TSB-19-2150

Document IDFiledType
TSB 19-2150 July 4, 2019 Service bulletin

What TSB-19-2150 covers

Body & structure — the component vocabulary NHTSA files this communication under.

← All Ford Explorer TSB years TSB lookup by model

Questions buyers ask

What is TSB TSB-19-2150?

TSB-19-2150 is a service bulletin filed with NHTSA by Ford, covering the Ford Explorer across the 2011–2012 model years. NHTSA's summary reads: Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To resolve the condition, follow the Service…

Which vehicles does TSB-19-2150 cover?

NHTSA's file names Ford Explorer (2011–2012). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB TSB-19-2150 a recall, and is the repair free?

No. TSB-19-2150 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of TSB-19-2150?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under TSB-19-2150, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under TSB-19-2150. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.