TSB TJ-35978 — Volvo Service bulletin

TJ-35978 is a service bulletin on file with NHTSA for the Volvo XC90, 2003–2014 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. New Software Products (SP) have been developed to convert a Care Key to a standard key.

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
12Model years

Vehicles and model years TJ-35978 names

VehicleModel years
Volvo XC90 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014

Every document filed under TJ-35978

Document IDFiledType
TJ 35978 1 0 June 25, 2021 Service bulletin
← All Volvo XC90 TSB years TSB lookup by model

Questions buyers ask

What is TSB TJ-35978?

TJ-35978 is a service bulletin filed with NHTSA by Volvo, covering the Volvo XC90 across the 2003–2014 model years. NHTSA's summary reads: New Software Products (SP) have been developed to convert a Care Key to a standard key.

Which vehicles does TJ-35978 cover?

NHTSA's file names Volvo XC90 (2003–2014). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB TJ-35978 a recall, and is the repair free?

No. TJ-35978 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of TJ-35978?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under TJ-35978, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under TJ-35978. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.