TSB TC02002 — Toyota Service bulletin

TC02002 is a service bulletin on file with NHTSA for 2 Toyota models, 1997 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. SPECIAL POLICY ADJUSTMENT REGARDING VEHICLES EXPERIENCING ENGINE OIL GELLING OR SLUDGE.

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
2Vehicles named
1Model year

Vehicles and model years TC02002 names

VehicleModel years
Toyota Highlander 1997
Toyota Sienna 1997

Every document filed under TC02002

Document IDFiledType
TC02002 January 30, 2002 Service bulletin

What TC02002 covers

Engine — the component vocabulary NHTSA files this communication under.

← All Toyota Highlander TSB years TSB lookup by model

Questions buyers ask

What is TSB TC02002?

TC02002 is a service bulletin filed with NHTSA by Toyota, covering 2 Toyota models across the 1997 model years. NHTSA's summary reads: SPECIAL POLICY ADJUSTMENT REGARDING VEHICLES EXPERIENCING ENGINE OIL GELLING OR SLUDGE.

Which vehicles does TC02002 cover?

NHTSA's file names Toyota Highlander (1997); Toyota Sienna (1997). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB TC02002 a recall, and is the repair free?

No. TC02002 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of TC02002?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under TC02002, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under TC02002. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.