TSB SYNC-25.2.4.9 — Ford Software update
SYNC-25.2.4.9 is a software update on file with NHTSA for 6 Ford models, 2023–2025 model years, filed and re-filed as 9 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. "Quality improvements include: -Updates will improve performance of certain Pro Power Onboard interactions - Addresses a bug that may cause the car's USB port to be inoperative during the igition cycle"
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. SYNC-25.2.4.9 is filed as a software update, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years SYNC-25.2.4.9 names
| Vehicle | Model years |
|---|---|
| Ford Bronco | 2025 |
| Ford Bronco Sport | 2025 |
| Ford Escape | 2025 |
| Ford F-150 | 2024, 2025 |
| Ford F-250 | 2023, 2024, 2025 |
| Ford F-350 | 2023, 2024, 2025 |
Every document filed under SYNC-25.2.4.9
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| SYNC-25.2.4.9 SuperDuty | February 2, 2026 | Software update |
| SYNC-25.2.4.9 SuperDuty | January 28, 2026 | Software update |
| SYNC-25.2.4.9 BroncoSport | January 13, 2026 | Software update |
| SYNC-25.2.4.9 SD | December 16, 2025 | Software update |
| SYNC-25.2.4.9 Escape | November 22, 2025 | Software update |
| SYNC-25.2.4.9 F-150 | October 25, 2025 | Software update |
| SYNC-25.2.4.9 F-150 | October 24, 2025 | Software update |
| SYNC-25.2.4.9 F-150 | October 24, 2025 | Software update |
| SYNC-25.2.4.9 Bronco | October 13, 2025 | Software update |
What SYNC-25.2.4.9 covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SYNC-25.2.4.9?
SYNC-25.2.4.9 is a software update filed with NHTSA by Ford, covering 6 Ford models across the 2023–2025 model years. NHTSA's summary reads: "Quality improvements include: -Updates will improve performance of certain Pro Power Onboard interactions - Addresses a bug that may cause the car's USB port to be inoperative during the igition cycle"
Which vehicles does SYNC-25.2.4.9 cover?
NHTSA's file names Ford Bronco (2025); Ford Bronco Sport (2025); Ford Escape (2025); Ford F-150 (2024–2025); Ford F-250 (2023–2025); Ford F-350 (2023–2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SYNC-25.2.4.9 a recall, and is the repair free?
SYNC-25.2.4.9 is filed as a software update, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of SYNC-25.2.4.9?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SYNC-25.2.4.9, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SYNC-25.2.4.9. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.