TSB SYNC-25.2.1.6.5 — Ford Software update
SYNC-25.2.1.6.5 is a software update on file with NHTSA for 4 Ford models, 2021–2024 model years, filed and re-filed as 7 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. "Quality improvements include: -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled -Customers will be able to finish the Trailer Backup Assist setup without the camera screen showing, interrupting the process -Rear…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. SYNC-25.2.1.6.5 is filed as a software update, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years SYNC-25.2.1.6.5 names
| Vehicle | Model years |
|---|---|
| Ford F-150 | 2021, 2022, 2023, 2024 |
| Ford F-250 | 2023, 2024 |
| Ford F-350 | 2023, 2024 |
| Ford Transit | 2023, 2024 |
Every document filed under SYNC-25.2.1.6.5
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| SYNC-25.2.1.6.5 F-150 | August 1, 2025 | Software update |
| SYNC-25.2.1.6.5 F-150 | August 1, 2025 | Software update |
| SYNC-25.2.1.6.5 SD | August 1, 2025 | Software update |
| SYNC-25.2.1.6.5 Transit | August 1, 2025 | Software update |
| SYNC-25.2.1.6.5 F150 | July 12, 2025 | Software update |
| SYNC-25.2.1.6.5 F-150 | June 19, 2025 | Software update |
| 25-OTA SYNC-25.2.1.6.5 SD | May 19, 2025 | Software update |
What SYNC-25.2.1.6.5 covers
Electrical, Visibility & wipers, Driver assistance — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SYNC-25.2.1.6.5?
SYNC-25.2.1.6.5 is a software update filed with NHTSA by Ford, covering 4 Ford models across the 2021–2024 model years. NHTSA's summary reads: "Quality improvements include: -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled -Customers will be able to finish the Trailer Backup Assist setup without the camera screen showing, interrupting the process -Rear…
Which vehicles does SYNC-25.2.1.6.5 cover?
NHTSA's file names Ford F-150 (2021–2024); Ford F-250 (2023–2024); Ford F-350 (2023–2024); Ford Transit (2023–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SYNC-25.2.1.6.5 a recall, and is the repair free?
SYNC-25.2.1.6.5 is filed as a software update, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of SYNC-25.2.1.6.5?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SYNC-25.2.1.6.5, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SYNC-25.2.1.6.5. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.